Our Frequently Asked Questions section provides answers to those all-important questions you may have and helps you find out more about why you should join our community of partners.  

Useful navigation guides and tutorials are available to send to your residents to support them using the House Exchange platform. We have also included resident leaflets and posters so you can encourage your residents to register whilst providing tips and advice which can be shared via social media.

You will find some useful information relating to the training you will receive when you join our service, along with advertising those hard to let properties.  

Read our tenant's successful swapping stories found through House Exchange and find out what our partners have to say about us! 

FAQ Hub

Navigation Guides and Tutorials

Marketing and Social Media

Training

Advertising Empty Properties

Case Studies

Landlord Quotes

 

House Exchange manages and operates the online platform only; we are not involved in the processing of mutual exchange, including the condition of listed properties and any repair issues.

Partnered landlords are responsible for being transparent with residents on their new and existing property and for carrying out the appropriate checks.