2024 marked a significant milestone for House Exchange, an online mutual exchange platform that helps like-minded residents find their ideal homes. For two decades, House Exchange has supported social landlords providing them with the tools to support their residents and secure their next house swap, fostering confidence, ease, and peace of mind.
Over twenty years ago, we established House Exchange for our own residents in Norwich, aiming to enhance tenants' access to mutual exchanges and social mobility. With interest from local authorities in Norfolk, our partnership was formed, and we began our journey.
Today House Exchange partners with over 450 landlords across the UK, facilitating more than 14,000 swaps annually.
National network of homes
House Exchange has tens of thousands of homes nationwide - from studio apartments to six-bedroom detached family houses.
Representing almost two million residents
We are proud to support hundreds of landlords, representing almost two million residents through our passion for mutual exchange.
House Exchange is the biggest mutual exchange system on the market that is managed by a social landlord; any surplus made, goes towards Clarion Housing Group's mission of providing homes for those who need them most.
Join the network
If you're interested in joining our vibrant House Exchange network, please contact us to learn more.
We are Landlords too!
House Exchange is part of Clarion Housing Group, the UK’s largest Housing Association. With over 100 years' experience we continue to work hard within the industry we care about.
Not for Profit
As the nation's biggest not-for-profit mutual exchange system on the market, any surplus it makes goes towards Clarion Housing Group's mission of providing homes for those who need them most.
UK-Wide Partnerships
Through the amazing partnerships we have across the UK, House Exchange is designed for, and driven by, the needs of landlords and residents.
Training and Technical Support
As a partner you will receive ongoing training and support from the House Exchange Team throughout your membership at no extra cost! Helping you to make the most out of the platform functionality.
Instant Real Time Matches
Our online search and match system provides results in real time, meaning residents can instantly message and start conversations with each other.
Management and Reporting
With our easy to navigate portal, accessing your own database is quick and straightforward, allowing for the management and reporting of your resident's data and activity.
Marketing and Social Media
With a suite of marketing materials and digital content available, we can assist you with promoting mutual exchange directly to your residents.
MEx Connections
Simplify the way you manage mutual exchange applications with this innovative online system. Designed with social landlords in mind, move away from endless paperwork by utilising this easy-to-use portal.
Advertise Empty Properties
Become a partner and advertise your long-term void or hard to let properties for free and maximise the chance of filling homes by expanding the audience of property viewings.
We are a cheerful and dedicated team at House Exchange HQ. Based in the fine city of Norwich, our focus is improving residents’ lives, and our mission is to make a difference. Clarion Housing Group currently employs around 4,000 people; as employees we all have similar values and are committed to improving social housing.
Our small but perfectly formed team provides a personal service so that as partners, you naturally become part of our community. Meet some of us below:
