Welcome to House Exchange

House Exchange is the largest not-for-profit mutual exchange system on the market. Bringing tenants from all over the UK together, we specialise in facilitating introductions between those who are looking to swap their homes. We benefit from a strong partner network with hundreds of council and housing associations using our service; this generates unrivalled benefits to tenants and landlords. With almost two million residents that can access our site for free nationwide, there are plenty of swapping opportunities available.

What makes us different? 

We are a landlord too! Being able to speak to our own residents means that we understand what people need, rather than what we think they want.  

Working in partnership with other social housing providers helps us to improve mobility for residents across the UK. We have drawn on our knowledge and experience to provide a best-in-class home swapping experience for nearly 20 years, making us the longest serving online provider.

We have not forgotten about service - providing a talented team to support our partners and ensure they gain maximum value from their investment in our product is important to us. We continue to embrace digital innovation and provide excellent value, allowing partners to deliver efficiencies against their housing objectives.


We are a cheerful and dedicated team at House Exchange HQ. Based in the fine city of Norwich, our focus is improving residents’ lives, and our mission is to make a difference. Clarion Housing Group currently employs around 4,000 people; as employees we all have similar values and are committed to improving social housing.  

Our small but perfectly formed team provides a personal service so that as partners, you naturally become part of our community. Meet some of us below:


Joe Bagshaw Joe Bagshaw
Joe Bagshaw
Customer Support Officer
Sam Bagshaw Sam Bagshaw
Sam Bagshaw
Customer Relationship Officer
Great Places
Contact The
House Exchange Team

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