2004 marked a major milestone for House Exchange, the online mutual exchange platform that helps like-minded residents find their ideal homes. For over twenty years, House Exchange has equipped social landlords with the tools they need to support their residents and help them secure their next house swap, fostering confidence, convenience, and peace of mind.
Originally created for our own residents in Norwich, House Exchange began to improve access to mutual exchanges and strengthen social mobility. Growing interest from local authorities in Norfolk soon led to new partnerships, setting us on the path to where we are today.
House Exchange now works with more than 450 landlords across the UK and facilitates over 14,000 swaps every year.
A national network of homes
With tens of thousands of homes nationwide, from studio apartments to six-bedroom family houses, House Exchange offers choice and flexibility for a wide range of needs.
Representing almost two million residents
We are proud to support hundreds of landlords and represent nearly two million residents through our commitment to mutual exchange.
As the largest mutual exchange system on the market managed by a social landlord, House Exchange reinvests any surplus into Clarion Housing Group’s mission of providing homes for those who need them most.
Join the network
Interested in getting involved with our vibrant House Exchange network?
Reach out to us to find out more.
We are Landlords too!
House Exchange is part of Clarion Housing Group, the UK’s largest Housing Association. With over 125 years' experience we continue to work hard within the industry we care about.
Not for Profit
As the nation's biggest not-for-profit mutual exchange system on the market, any surplus it makes goes towards Clarion Housing Group's mission of providing homes for those who need them most.
UK-Wide Partnerships
Through the amazing partnerships we have across the UK, House Exchange is designed for, and driven by, the needs of landlords and residents.
Training and Technical Support
As a partner you will receive ongoing training and support from the House Exchange Team throughout your membership at no extra cost! Helping you to make the most out of the platform functionality.
Instant Real Time Matches
Our online search and match system provides results in real time, meaning residents can instantly message and start conversations with each other.
Management and Reporting
With our easy to navigate portal, accessing your own database is quick and straightforward, allowing for the management and reporting of your resident's data and activity.
Marketing and Social Media
With a suite of marketing materials and digital content available, we can assist you with promoting mutual exchange directly to your residents.
MEx Connections
Simplify the way you manage mutual exchange applications with this innovative online system. Designed with social landlords in mind, move away from endless paperwork by utilising this easy-to-use portal.
Advertise Empty Properties
Become a partner and advertise your long-term void or hard to let properties for free and maximise the chance of filling homes by expanding the audience of property viewings.
We’re a cheerful, dedicated team here at House Exchange HQ.
Based in the vibrant city of Norwich, we’re focused on improving residents’ lives and driven by a mission to make a real difference. Clarion Housing Group is home to around 4,000 employees who share the same core values and a strong commitment to enhancing social housing.
Our small but well-rounded team offers a personal, hands-on service, making our partners a natural part of our community. Meet some of us below:
